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New economy emotion : engaging customer passion with E-CRM

Record Type:	Language materials, printed : monographic
Title Information:	engaging customer passion with E-CRM
Author:	ZingaleAlfredo,
Alternative Intellectual Responsibility:	ArndtMatthias,
Place of Publication:	Chichester
Published:	Wiley;
Year of Publication:	c2001
Description:	xiii, 226 p.ill. : 22 cm.;
Series:	The economy excellence series
Subject:	Electronic commerce. -
Subject:	Marketing. -
Subject:	Success in business. -
Notes:	Includes bibliographical references (p. [220]) and index.
ISBN:	0-470-84135-4pbk.

New economy emotion : engaging customer passion with E-CRM
Zingale, Alfredo

New economy emotion : engaging customer passion with E-CRM / Alfredo Zingale, Matthias Arndt - Chichester : Wiley, c2001. - xiii, 226 p. ; ill. ; 22 cm.. - (The economy excellence series).
Includes bibliographical references (p. [220]) and index..
ISBN 0-470-84135-4
Electronic commerce.Marketing.Success in business.

Arndt, Matthias

New economy emotion : engaging customer passion with E-CRM
LDR:00513nam 2200145 450 001 113262
010 1 $a 0-470-84135-4 $b pbk. $d NT$729
100 $a 20100306d2001 u z engy01 b
101 0 $a eng
200 0 $a New economy emotion $e engaging customer passion with E-CRM $f Alfredo Zingale, Matthias Arndt
210 $a Chichester $d c2001 $c Wiley
215 1 $a xiii, 226 p. $c ill. $d 22 cm.
225 0 # $a The economy excellence series
300 $a Includes bibliographical references (p. [220]) and index.
606 # 1 $a Electronic commerce. $3 89512
606 # 1 $a Marketing. $3 21195
606 # 1 $a Success in business. $3 61375
676 $a 658.84
700 1 $a Zingale $b Alfredo $3 109244
701 1 $a Arndt $b Matthias $3 109245
801 0 $b 嶺東科技大學圖書館

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