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Service quality : research perspectives

Record Type:	Language materials, printed : monographic
Title Information:	research perspectives
Author:	SchneiderBenjamin,
Alternative Intellectual Responsibility:	WhiteSusan S.,
Place of Publication:	Thousand Oaks, Calif.
Published:	Sage Publications;
Year of Publication:	c2004
Description:	xiii, 185p.ill. : 23cm.;
Series:	Foundations for organizational science
Subject:	Consumer satisfaction - Research. -
Subject:	Consumer services - Management - Research. -
Subject:	Consumer services - Quality control - Research. -
Notes:	Includes bibliographical references and indexes.
ISBN:	0-7619-2147-8pbk.

Service quality : research perspectives
Schneider, Benjamin

Service quality : research perspectives / Benjamin Schneider, Susan S. White - Thousand Oaks, Calif. : Sage Publications, c2004. - xiii, 185p. ; ill. ; 23cm.. - (Foundations for organizational science).
Includes bibliographical references and indexes..
ISBN 0-7619-2147-8
Consumer satisfaction - Research.Consumer services - Management - Research.Consumer services - Quality control - Research.

White, Susan S.

Service quality : research perspectives
LDR:00508nam 2200145 450 001 156418
010 1 $a 0-7619-2147-8 $b pbk. $d NT$1430
100 $a 20100306 2004 0chiy09 e
101 0 $a eng
200 0 $a Service quality $e research perspectives $f Benjamin Schneider, Susan S. White
210 $a Thousand Oaks, Calif. $d c2004 $c Sage Publications
215 1 $a xiii, 185p. $c ill. $d 23cm.
225 0 # $a Foundations for organizational science
300 $a Includes bibliographical references and indexes.
606 # 1 $a Consumer satisfaction - Research. $3 157550
606 # 1 $a Consumer services - Management - Research. $3 157549
606 # 1 $a Consumer services - Quality control - Research. $3 157548
676 $a 658.812
700 1 $a Schneider $b Benjamin $3 157546
701 1 $a White $b Susan S. $3 157547
801 0 $b 嶺東科技大學圖書館

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