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Shook, Robert L.

Overview

Works:	2 works in 2 publications in 1 languages

Titles

The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world by: Shook, Robert L.; Beemer, C. Britt (Language materials, printed)

Jackpot! : Harrah's winning secrets for customer loyalty by: Shook, Robert L. (Language materials, printed)

Subjects

Harrah's Casions (Memphis, Tenn.) Casino's - United States - Marketing. Customer relations. 658.812 Customer loyalty - United States. 338.761795

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