Consumer services.

[NT 60487] Overview

[NT 60478] Works:	2 [NT 60520] works in 2 [NT 60521] publications in 1 [NT 60522] languages

[NT 60480] Titles

Delivering knock your socks off service [NT 59711] by: Zemke, Ron ([NT 1579] Language materials, printed)

Business success through service excellence [NT 59711] by: Clark, Moira; Baker, Susan ([NT 1579] Language materials, printed)