銷售 - 心理方面

鈴木敏文的「統計心理學」：用「假設」和「驗證」掌握顧客的心 by: 陳昱銘; 勝見明 (Language materials, printed)

客戶開發技巧7堂課：業務新手變達人 by: 李河泉 (Language materials, printed)

行銷爆發力 by: 席爾瓦(Silva, Jose); 鄭淑芳 (Language materials, printed)

行銷,就是讓消費者替你說好話＝Fanatic marketing by: 伯飛特 (Language materials, printed)

保險大贏家 by: 何森隆; 貝特格(Bettger, Frank) (Language materials, printed)

看透客戶：既擒且拿的觀人術 by: 朱振藩 (Language materials, printed)

人多的地方更吸引人：刺激購買慾的93條法則：零售.批發.通路賣場行銷聖經 by: 松村清; 賴庭筠 (Language materials, printed)

公關專家不告訴你的AIDA銷售話術：業務行銷公關保險人員倍升業績的68則[I.H.I]攻心祕訣 = AIDA+IHI principles : PR experts don't reveal by: 張潛 (Language materials, printed)

態度：銷售致富的十個習慣 by: 甘道夫(Condolfo, Joe); 許舜青; 柯恩(Korn, Donald Jay) (Language materials, printed)

通行全球的三個行銷法則 by: 施蘭辛斯基(Slesinski, Raymond A.); 楊真 (Language materials, printed)