Total quality management.

Contemporary club management by: Perdue, Joe; Koenigsfeld, Jason; American Hotel & Lodging Educational Institute (Language materials, printed)

Quality management : an excellent model by: Sukhija, Raman (Language materials, printed)

A guide to lean six sigma management skills by: Gitlow, Howard S. (Language materials, printed)

Assessing business excellence : a guide to business excellence and self-assessment by: Tanner, S. J.; Porter, L. J. (Language materials, printed)

Implementing Six Sigma and Lean : a practical guide to tools and techniques by: Basu, Ron (Language materials, printed)

Leading the lean enterprise transformation by: Koenigsaecker, George (Language materials, printed)

A guide to lean six sigma management skills by: Gitlow, Howard S. (Language materials, printed)

The management and control of quality by: Lindsay, William M.; Evans, James R. (Language materials, printed)

The management and control of quality by: Lindsay, William M.; Evans, James R. (Language materials, printed)

Understanding quality by: Johnson, Joe; Foley, Bob (Language materials, printed)