調解

調解制度之功能與實務運作 by: 王重吉 (Language materials, printed)

調解衝突技巧立即上手 by: 德納(Dana, Daniel); 丁惠民 (Language materials, printed)

衝突, 不是大問題 by: 張碧惠; 里昂納德(Leonard, Sam) (Language materials, printed)

第三方：有效消弭衝突、開創和平對話 by: 刁筱華; 尤瑞(Ury, William L.) (Language materials, printed)