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Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities

Record Type:	Language materials, printed : monographic
Title Information:	hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities
Author:	BenjaminSusan F.,
Place of Publication:	New York
Published:	McGraw-Hill;
Year of Publication:	c2008
Description:	xi, 226p.ill. : 21 cm.;
Series:	Perfect phrases series
Subject:	Conflict management. -
Subject:	Interpersonal communication. -
Subject:	Interpersonal relations. -
ISBN:	9780071493048pbk.
ISBN:	0-07-149304-2pbk.

Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities
Benjamin, Susan F.

Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities / Susan F. Benjamin - New York : McGraw-Hill, c2008. - xi, 226p. ; ill. ; 21 cm.. - (Perfect phrases series).
ISBN 9780071493048ISBN 0-07-149304-2
Conflict management.Interpersonal communication.Interpersonal relations.

Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities
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801 0 $b 嶺東科技大學圖書館