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Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities
作者:	BenjaminSusan F.,
出版地:	New York
出版者:	McGraw-Hill;
出版年:	c2008
面頁冊數:	xi, 226p.ill. : 21 cm.;
集叢名:	Perfect phrases series
標題:	Conflict management. -
標題:	Interpersonal communication. -
標題:	Interpersonal relations. -
ISBN:	9780071493048pbk.
ISBN:	0-07-149304-2pbk.

Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities
Benjamin, Susan F.

Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities / Susan F. Benjamin - New York : McGraw-Hill, c2008. - xi, 226p. ; ill. ; 21 cm.. - (Perfect phrases series).
ISBN 9780071493048ISBN 0-07-149304-2
Conflict management.Interpersonal communication.Interpersonal relations.

Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities
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