| Record Type: |
Electronic resources
: monographic
|
| Author: |
BoutilierRobert, 1950- |
| Place of Publication: |
New York, N.Y. |
| Published: |
Business Expert Press; |
| Year of Publication: |
2011 |
| Edition: |
1st ed. |
| Description: |
1 online resource (x, 172 p.) |
| Series: |
Strategic management collection |
| Subject: |
Customer relations - |
| Subject: |
Issues management - |
| Subject: |
Social networks - |
| Online resource: |
http://portal.igpublish.com/iglibrary/search/BEPB0000085.htmlBusiness Expert Press electronic resource |
| Summary: |
Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dyclmics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources |
| ISBN: |
9781606490983ebook |
| ISBN: |
9781606490976pbk. |
| ISBN: |
1606490982ebook |
| ISBN: |
1606490974pbk. |
| Content Note: |
Preface 1. Why a stakeholder approach to managing issues? 2. Where do issues come from? 3. Social capital in stakeholder networks 4. Getting the data 5. Summarizing the data 6. Developing strategies for specific issues and their stakeholders 7. General issues management strategies and metastrategies Notes References Index |