• 奧客,歡迎光臨!:讓奧客變常客的客戶投訴處理技巧
  • Record Type: Language materials, printed : monographic
    Author: 關根真一,
    Alternative Intellectual Responsibility: 王慧娥,
    Place of Publication: 臺北市
    Published: 文經社;
    Year of Publication: 2010
    Edition: 第一版
    Description: 207面21公分;
    Series: 文經文庫;A261
    Subject: 顧客服務 -
    Subject: 顧客關係管理 -
    ISBN: 957-663-612-4平裝
    ISBN: 9789576636127平裝
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