Shook, Robert L.

[NT 60487] Overview

[NT 60478] Works:	2 [NT 60520] works in 2 [NT 60521] publications in 1 [NT 60522] languages

[NT 60480] Titles

The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world [NT 59711] by: Shook, Robert L.; Beemer, C. Britt ([NT 1579] Language materials, printed)

Jackpot! : Harrah's winning secrets for customer loyalty [NT 59711] by: Shook, Robert L. ([NT 1579] Language materials, printed)

[NT 60479] Subjects