[NT 42591] Language: 簡体中文

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[NT 43990] Languages

[NT 42568] English (1)

[NT 60476] Jump To : [NT 60487] Overview | [NT 60480] Titles | [NT 60479] Subjects

Stauss, Bernd

[NT 60487] Overview

[NT 60478] Works:	1 [NT 60520] works in 1 [NT 60521] publications in 1 [NT 60522] languages

[NT 60480] Titles

Complaint management : the heart of CRM [NT 59711] by: Seidel, Wolfgang; Stauss, Bernd ([NT 1579] Language materials, printed)

[NT 60479] Subjects

Customer relations - Management. Consumer complaints. 658.812

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