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Jaffe, David

Overview

Works:	2 works in 2 publications in 2 languages

Titles

零服務精神 by: 普萊斯(Price, Bill); Jaffe, David; Price, Bill; 賈菲(Jaffe, David); 凌網科技股份有限公司 (Electronic resources)

The best service is no service : how to liberate your customers fromcustomer service, keep them happy, and control costs by: Price, Bill; Jaffe, David (Language materials, printed)

Subjects

Service industries - Customer services. Consumer satisfaction. Customer services - Management. 溝通 Service industries - Management. 658.812 企業管理

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