Thomas, Ann

[NT 60487] Overview

[NT 60478] Works:	1 [NT 60520] works in 1 [NT 60521] publications in 1 [NT 60522] languages

[NT 60480] Titles

Pay attention! : how to listen, respond, and profit from customer feedback [NT 59711] by: Thomas, Ann; Applegate, Jill ([NT 1579] Language materials, printed)

[NT 60479] Subjects