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Pay attention! : how to listen, respond, and profit from customer feedback

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	how to listen, respond, and profit from customer feedback
作者:	ThomasAnn,
合作者:	ApplegateJill,
出版地:	Hoboken, N.J.
出版者:	Wiley;
出版年:	c2010
面頁冊數:	xvi, 205 p.ill. : 24 cm.;
標題:	Customer relations. -
附註:	Includes bibliographical references and index.
ISBN:	0-470-56355-9bound
ISBN:	9780470563557bound

Pay attention! : how to listen, respond, and profit from customer feedback
Thomas, Ann

Pay attention! : how to listen, respond, and profit from customer feedback / Ann Thomas, Jill Applegate - Hoboken, N.J. : Wiley, c2010. - xvi, 205 p. ; ill. ; 24 cm..
Includes bibliographical references and index..
ISBN 0-470-56355-9ISBN 9780470563557
Customer relations.

Applegate, Jill

Pay attention! : how to listen, respond, and profit from customer feedback
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100 $a 20101001d2010 m y0engy01 b
101 0 $a eng
200 0 $a Pay attention! $e how to listen, respond, and profit from customer feedback $f Ann Thomas, Jill Applegate
210 $a Hoboken, N.J. $d c2010 $c Wiley
215 1 $a xvi, 205 p. $c ill. $d 24 cm.
300 $a Includes bibliographical references and index.
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676 $a 658.812
700 1 $a Thomas $b Ann $3 226270
701 1 $a Applegate $b Jill $3 226271
801 0 $b 嶺東科技大學圖書館

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