Heaton, Cherrill P.

[NT 60487] Overview

[NT 60478] Works:	8 [NT 60520] works in 1 [NT 60521] publications in 1 [NT 60522] languages

[NT 60480] Titles

Managing quality service in hospitality : how organizations achieve excellence in the guest experience [NT 59711] by: Heaton, Cherrill P.; Ford, Robert C.; Sturman, Michael C. ([NT 1579] Language materials, printed)

[NT 60479] Subjects