體驗品牌：如何建立顧客忠誠度優勢
[NT 59711] by:
崔維斯(Travis, Daryl); 朱璞瑄; 子鳳
([NT 1579] Language materials, printed)
, [譯]
水路入朱諾：西雅圖到阿拉斯加的藍色公路之旅
[NT 59711] by:
雷班(Raban, Jonathan); 子鳳; 劉逸媛
([NT 1579] Language materials, printed)
, [譯]
活力客服：打造人性化的客服中心
[NT 59711] by:
子鳳; 李瓊芬; 德西羅(D'Ausilio, Rosanne)
([NT 1579] Language materials, printed)
, [譯]
長存記憶中的菜單
[NT 59711] by:
溫格納(Winegardner, Mark); 子鳳
([NT 1579] Language materials, printed)
, [譯]
托斯卡尼田園歲月
[NT 59711] by:
子鳳; 麥特(Mate, Ferenc)
([NT 1579] Language materials, printed)
, [譯]
鄉村醫生故事
[NT 59711] by:
麥當勞(MacDonald, Roger A.); 子鳳
([NT 1579] Language materials, printed)
, [譯]
約會妙聽聞
[NT 59711] by:
瑪金(Markin, Carole); 子鳳
([NT 1579] Language materials, printed)
, [譯]