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Crucial confrontations : tools for resolving broken promises, violated expectations,and bad behavior

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	tools for resolving broken promises, violated expectations,and bad behavior
出版地:	New York
出版者:	McGraw-Hill;
出版年:	c2005
面頁冊數:	xviii, 284p.23 cm.;
標題:	Communication in organizations. -
標題:	Communication in management. -
標題:	Interpersonal relations. -
標題:	Interpersonal communication. -
標題:	Interpersonal confrontation. -
附註:	Includes index.
ISBN:	0-07-144652-4pbk.

Crucial confrontations : tools for resolving broken promises, violated expectations,and bad behavior
Crucial confrontations : tools for resolving broken promises, violated expectations,and bad behavior - New York : McGraw-Hill, c2005. - xviii, 284p. ; 23 cm..
Includes index..
ISBN 0-07-144652-4
Communication in organizations.Communication in management.Interpersonal relations.Interpersonal communication.Interpersonal confrontation.

Crucial confrontations : tools for resolving broken promises, violated expectations,and bad behavior
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