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Simply better : winning and keeping customers by delivering what matters most

Record Type:	Language materials, printed : monographic
Title Information:	winning and keeping customers by delivering what matters most
Author:	BarwisePatrick,
Alternative Intellectual Responsibility:	MeehanSean,
Place of Publication:	Boston
Published:	Harvard Business School Press;
Year of Publication:	c2004
Description:	xiv, 216p.ill. : 25cm.;
Subject:	Marketing. -
Subject:	Customer satisfaction - Evaluation. -
Notes:	Includes index.
ISBN:	0-87584-398-0bound

Simply better : winning and keeping customers by delivering what matters most
Barwise, Patrick

Simply better : winning and keeping customers by delivering what matters most / Patrick Barwise, Sean Meehan - Boston : Harvard Business School Press, c2004. - xiv, 216p. ; ill. ; 25cm..
Includes index..
ISBN 0-87584-398-0
Marketing.Customer satisfaction - Evaluation.

Meehan, Sean

Simply better : winning and keeping customers by delivering what matters most
LDR:00436nam 2200133 450 001 156435
010 1 $a 0-87584-398-0 $b bound $d NT$798
100 $a 20100306 2004 0chiy09 e
101 0 $a eng
200 0 $a Simply better $e winning and keeping customers by delivering what matters most $f Patrick Barwise, Sean Meehan
210 $a Boston $d c2004 $c Harvard Business School Press
215 1 $a xiv, 216p. $c ill. $d 25cm.
300 $a Includes index.
606 # 1 $a Marketing. $3 21195
606 # 1 $a Customer satisfaction - Evaluation. $3 157497
676 $a 658.812
700 1 $a Barwise $b Patrick $3 157495
701 1 $a Meehan $b Sean $3 157496
801 0 $b 嶺東科技大學圖書館

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