紀錄類型: |
書目-語言資料,印刷品
: 單行本
|
副題名: |
25 structured rehearsals for managing problem situations and dealing with difficult people |
作者: |
El-ShamySusan, |
出版地: |
San Francisco |
出版者: |
Pfeiffer; |
出版年: |
c2005 |
面頁冊數: |
xvi, 285p.28cm.; |
標題: |
Problem solving - Problems, exercises, etc. - |
標題: |
Interpersonal relations - Problems, exercises, etc. - |
標題: |
Management Problems, exercises, etc. - |
標題: |
Role playing - Problems, exercises, etc. - |
標題: |
Employees - Training of - Problems, exercises, etc. - |
附註: |
Includes bibliographical references(p.279) and index. |
ISBN: |
0-7879-7566-4pbk. |