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Customer relationship management : concepts and technologies

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	concepts and technologies
作者:	ButtleFrancis,
出版地:	Amsterdam
出版者:	Butterworth-Heinemann;
出版年:	c2009
版本:	2nd ed.
面頁冊數:	xix, 500 p.ill. : 25 cm.;
標題:	Customer relations - Management. -
附註:	Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004
ISBN:	1-85617-522-7pbk.
ISBN:	9781856175227pbk.

Customer relationship management : concepts and technologies
Buttle, Francis

Customer relationship management : concepts and technologies / Francis Buttle - 2nd ed.. - Amsterdam : Butterworth-Heinemann, c2009. - xix, 500 p. ; ill. ; 25 cm..
Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004Includes bibliographical references and index..
ISBN 1-85617-522-7ISBN 9781856175227
Customer relations - Management.

Customer relationship management : concepts and technologies
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010 1 $a 1-85617-522-7 $b pbk. $d NT＄1550
010 1 $a 9781856175227 $b pbk. $d NT $1 550
100 $a 20100306d2009 k y0engy01 b
101 0 $a eng
200 0 $a Customer relationship management $e concepts and technologies $f Francis Buttle
205 $a 2nd ed.
210 $a Amsterdam $d c2009 $c Butterworth-Heinemann
215 1 $a xix, 500 p. $c ill. $d 25 cm.
300 $a Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004
300 $a Includes bibliographical references and index.
606 1 $a Customer relations - Management. $3 109148
676 $a 658.812
700 1 $a Buttle $b Francis $3 127540
801 0 $b 嶺東科技大學圖書館

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