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Managing customer trust, satisfaction, and loyalty through information communication technologies

紀錄類型:	書目-電子資源 : 單行本
其他作者:	EidRiyad.,
其他團體作者:	IGI Global.
出版地:	Hershey, Pa.
出版者:	IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA);
出版年:	c2013.
面頁冊數:	350 p.29 cm.;
標題:	Customer relations - Management -
標題:	Customer relations - Management -
電子資源:	http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-3631-6
ISBN:	9781466636323(ebook)
ISBN:	9781466636316(hardcover)

Managing customer trust, satisfaction, and loyalty through information communication technologies
Managing customer trust, satisfaction, and loyalty through information communication technologies / Riyad Eid, editor. - Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2013.. - 350 p. ; 29 cm..
Includes bibliographical references..
ISBN 9781466636323ISBN 9781466636316
Customer relationsCustomer relations -- Management -- Management

Eid, Riyad.

Managing customer trust, satisfaction, and loyalty through information communication technologies
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