• Authority and autonomy : paradoxes in modern knowledge work
  • [NT 42944] Record Type: [NT 8598] Electronic resources : [NT 40817] monographic
    [NT 47348] Title Information: paradoxes in modern knowledge work
    [NT 47261] Author: EkmanSusanne.,
    [NT 47351] Place of Publication: Houndmills, Basingstoke, Hampshire New York
    [NT 47263] Published: Palgrave Macmillan;
    [NT 47352] Year of Publication: 2012
    [NT 47264] Description: 1 online resource (vii, 253 p.)
    [NT 47266] Subject: Knowledge management. -
    [NT 47266] Subject: BUSINESS & ECONOMICS / Information Management -
    [NT 47266] Subject: BUSINESS & ECONOMICS / Knowledge Capital -
    [NT 51458] Online resource: http://www.palgraveconnect.com/doifinder/10.1057/9781137272881
    [NT 47265] Notes: Description based on print version record.
    [NT 51398] Summary: Authority and Autonomy invites you on an ethnographic journey into the heart of creative knowledge work. Based on detailed and vivid examples, it analyses the concept of work entertained by employees in these companies. It shows the existence of fairly contradictory ideals: classical bureaucratic and professional virtues, and ideals drawing on late modern values about self-realization, authenticity and limitless exploration. The same set of contradictory values is carried into the hierarchical dyclmics, as managers and employees make unpredictable shifts in their expectations towards one another. Without signaling or even reflecting on the shifts, managers and employees jump back and forth between norms about authority, order-giving and hierarchy on the one hand, and autonomy, dialogue and self-direction on the other. These unpredictable shifts give rise to volatile conflicts, but also to intense mutual fantasies and passion. The author argues that this paradoxical environment in knowledge organizations has become more or less inevitable due to the high-velocity, growth-driven market. Furthermore, she highlights both the risks and gains associated with paradoxical environments and how it is important that we look at both.
    [NT 50961] ISBN: 9781137272881electronic bk.
    [NT 50961] ISBN: 1137272880electronic bk.
    [NT 60779] Content Note: Desire, Discovery, and Disillusionment in Modern Working Life Affective Labor and Post-bureaucracy Setting the Scene - Analytics of Compassion Methods : The Solidarity of Detachment Contractuality and Authenticity : the Dual Discourses about Work Captain or Comrade : What Employees Expect from their Managers Predictable or Pioneering : What Managers Expect of Employees Coping with Contradictions - Tensions, Double Binds and Hybrids Conclusion Shaking Analytical Habits : an Empirical Quest for Compassion Appendix Methodological Details.
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