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[NT 33762] ISBD
The service state : rhetoric, reality and promise
[NT 42944] Record Type:
[NT 8598] Electronic resources : [NT 40817] monographic
[NT 47348] Title Information:
rhetoric, reality and promise
[NT 47354] Secondary Intellectual Responsibility:
DutilPatrice A., 1960-
[NT 47356] Secondary Intellectual Responsibility:
Project Muse
[NT 47351] Place of Publication:
Ottawa
[NT 47263] Published:
University of Ottawa Press;
[NT 47352] Year of Publication:
c2010
[NT 47264] Description:
1 online resource (xiv, 194 p.)
[NT 47298] Series:
Governance series
[NT 47266] Subject:
Administrative agencies - Customer services - Canada -
[NT 47266] Subject:
Consumer satisfaction - Evaluation - Canada -
[NT 47266] Subject:
Electronic government information - Canada -
[NT 51458] Online resource:
http://muse.jhu.edu/books/9780776619163/
[NT 50961] ISBN:
9780776619163electronic bk.
[NT 50961] ISBN:
0776619160electronic bk.
[NT 50961] ISBN:
9780776607436pbk.
[NT 50961] ISBN:
077660743Xpbk.
The service state : rhetoric, reality and promise
The service state
: rhetoric, reality and promise / Patrice Dutil ... [et al.] - Ottawa : University of Ottawa Press, c2010. - 1 online resource (xiv, 194 p.). - (Governance series ; 25).
ISBN 9780776619163ISBN 0776619160ISBN 9780776607436ISBN 077660743X
Administrative agenciesConsumer satisfactionElectronic government information -- Customer services -- Evaluation -- Canada -- Canada -- Canada
Dutil, Patrice A.
The service state : rhetoric, reality and promise
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http://muse.jhu.edu/books/9780776619163/
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