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Transforming health care : Virginia Mason Medical Center's pursuit of the perfect patient experience

紀錄類型:	書目-電子資源 : 單行本
副題名:	Virginia Mason Medical Center's pursuit of the perfect patient experience
作者:	KenneyCharles,
其他作者:	BerwickDonald M.,
出版地:	Boca Raton
出版者:	CRC Press;
出版年:	c2010
面頁冊數:	1 online resource (xxii, 223 p.)
標題:	Health services administration - United States -
標題:	Health facilities - Administration - United States -
標題:	Medical care -
標題:	Health Facility Administration -
標題:	Cost Control - methods -
標題:	Delivery of Health Care - organization & administration -
標題:	Efficiency, Organizational -
標題:	Patient Satisfaction -
標題:	Quality Assurance, Health Care - methods -
標題:	Electronic books -
電子資源:	http://www.crcnetbase.com/isbn/978-1-56327-375-9
附註:	Description based on print version record
摘要註:	"A chronicle of one of the most unusual series of events in the history of medicine, this book tells the story a group of men and women clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenge we face in the United States today to provide superb medical care to our people while at the same time controlling costs"--Provided by publisher
ISBN:	9781439863091electronic bk.
ISBN:	1439863091electronic bk.
內容註:	1. A new idea 2. Journey to Japan 3. The blue yarn 4. Safety crusade 5. Ambulatory care breakthrough 6. Transforming procedural care 7. Transforming inpatient care 8. Better, faster, more affordable 9. Management method 10. The journey continues

Transforming health care : Virginia Mason Medical Center's pursuit of the perfect patient experience
Kenney, Charles

Transforming health care : Virginia Mason Medical Center's pursuit of the perfect patient experience / Charles Kenney ; foreword by Donald M. Berwick - Boca Raton : CRC Press, c2010. - 1 online resource (xxii, 223 p.).
1. A new idea.
Description based on print version record.
Includes bibliographical references and index.
ISBN 9781439863091ISBN 1439863091
Health services administrationHealth facilitiesMedical careHealth Facility AdministrationCost ControlDelivery of Health CareEfficiency, OrganizationalPatient SatisfactionQuality Assurance, Health CareElectronic books -- Administration -- methods -- organization & administration -- methods -- United States -- United States

Berwick, Donald M.

Transforming health care : Virginia Mason Medical Center's pursuit of the perfect patient experience
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