| 紀錄類型: |
書目-電子資源
: 單行本
|
| 副題名: |
a user-centered design method |
| 作者: |
WilsonChauncey., |
| 出版地: |
Amsterdam |
| 出版者: |
Morgan Kaufmann; |
| 出版年: |
2014. |
| 面頁冊數: |
ix, 122 p.ill. : 23 cm.; |
| 標題: |
Employment interviewing - Handbooks, manuals, etc. - |
| 標題: |
User-centered system design - Vocational guidance. - |
| 電子資源: |
http://www.sciencedirect.com/science/book/9780124103931 |
| 附註: |
Chauncey Wilson has spent more than 20 years as an engineering psychologist, user interface designer, usability engineer, and product development manager. His academic background includes a physics degree and graduate training in social psychology, human factors engineering, and statistics. |
| 摘要註: |
This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven't been discussed before - readers learn how and when to ask the "how" and "why" questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques. Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches. |
| ISBN: |
9780124103931electronic bk. |
| ISBN: |
9780124103931 |