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Unexpected consequences : why the things we trust fail

[NT 42944] Record Type:	[NT 8598] Electronic resources : [NT 40817] monographic
[NT 47348] Title Information:	why the things we trust fail
[NT 47261] Author:	MartinJames W., 1949-
[NT 47351] Place of Publication:	Santa Barbara, Calif.
[NT 47263] Published:	Praeger;
[NT 47352] Year of Publication:	c2011.
[NT 47264] Description:	xxix, 281 p.ill. : cm.;
[NT 47266] Subject:	Product design - Social aspects. -
[NT 47266] Subject:	Industrial design - Social aspects. -
[NT 47266] Subject:	Organizational behavior. -
[NT 51458] Online resource:	http://ebooks.abc-clio.com/?isbn=9780313393129An electronic book in the ABC-CLIO eBooks Online database, accessible through the World Wide Web; click for information.
[NT 50961] ISBN:	0313393125e-book
[NT 50961] ISBN:	9780313393129e-book
[NT 50961] ISBN:	0313393117alk. paper
[NT 50961] ISBN:	9780313393112alk. paper
[NT 60779] Content Note:	Designing products and services is a process Behavior influences the design process Universal principles for good design Successful designs depend on organizational culture Why the things we trust fail Catastrophic failures have common causes Rethinking unexpected consequences.

Unexpected consequences : why the things we trust fail
Martin, James W.

Unexpected consequences : why the things we trust fail / James William Martin. - Santa Barbara, Calif. : Praeger, c2011.. - xxix, 281 p. ; ill. ; cm..
Designing products and services is a process.
Includes bibliographical references and index..
ISBN 0313393125ISBN 9780313393129ISBN 0313393117ISBN 9780313393112
Product designIndustrial designOrganizational behavior. -- Social aspects. -- Social aspects.

Unexpected consequences : why the things we trust fail
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