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Communication in times of trouble : best practices for crisis and emergency risk communication

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	best practices for crisis and emergency risk communication
[NT 47261] Author:	SeegerMatthew W., 1957-
[NT 47353] Alternative Intellectual Responsibility:	SellnowTimothy L., 1960-
[NT 47351] Place of Publication:	Hoboken, NJ
[NT 47263] Published:	Wiley-Blackwell;
[NT 47352] Year of Publication:	c2019
[NT 47264] Description:	x, 139 p.24 cm.;
[NT 47266] Subject:	Communication in crisis management. -
[NT 51398] Summary:	"This book expands the focus by taking a 'best practices' approach to crisis communication and emergency risk communication, including an extensive discussion of how risks are identified and managed as part of crisis planning and recovery, as well as audience analysis, pre- and long-term post-crisis recovery, and the return to risk assessment and crisis planning. In addition, the added focus on emergencies, those threatening events that happen with greater frequency than full-blown crises, makes this book more appealing for practitioners than a book dedicated solely to crisis communication. Moreover, the added focus on emergencies includes naturally occurring events such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics. In existing crisis communication texts, these events are generally not covered in detail"-- Provided by publisher
[NT 50961] ISBN:	978-1-119-22924-7bound
[NT 60779] Content Note:	Process approach : take a process approach to crisis communication Pre-event planning : engage in pre-event planning for crisis communication Partnerships : form stakeholder partnerships with publics Public concern : listen to and acknowledge concerns of publics Honesty : communication with honesty, frankness, and openness Collaborate : collaborate and coordinate with credible sources Media access : meet the needs of the media and remain accessible Compassion : communicate with compassion Uncertainty : accept uncertainty and ambiguity Empowerment : communicate messages of empowerment

Communication in times of trouble : best practices for crisis and emergency risk communication
Seeger, Matthew W.

Communication in times of trouble : best practices for crisis and emergency risk communication / Matthew W. Seeger, Timothy L. Sellnow - Hoboken, NJ : Wiley-Blackwell, c2019. - x, 139 p. ; 24 cm..
Process approach : take a process approach to crisis communication.
Includes bibliographical references and index..
ISBN 978-1-119-22924-7
Communication in crisis management.

Sellnow, Timothy L.

Communication in times of trouble : best practices for crisis and emergency risk communication
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200 1 $a Communication in times of trouble $e best practices for crisis and emergency risk communication $f Matthew W. Seeger, Timothy L. Sellnow
210 $a Hoboken, NJ $d c2019 $c Wiley-Blackwell
215 1 $a x, 139 p. $d 24 cm.
320 $a Includes bibliographical references and index.
327 1 $a Process approach : take a process approach to crisis communication $a Pre-event planning : engage in pre-event planning for crisis communication $a Partnerships : form stakeholder partnerships with publics $a Public concern : listen to and acknowledge concerns of publics $a Honesty : communication with honesty, frankness, and openness $a Collaborate : collaborate and coordinate with credible sources $a Media access : meet the needs of the media and remain accessible $a Compassion : communicate with compassion $a Uncertainty : accept uncertainty and ambiguity $a Empowerment : communicate messages of empowerment
330 $a "This book expands the focus by taking a 'best practices' approach to crisis communication and emergency risk communication, including an extensive discussion of how risks are identified and managed as part of crisis planning and recovery, as well as audience analysis, pre- and long-term post-crisis recovery, and the return to risk assessment and crisis planning. In addition, the added focus on emergencies, those threatening events that happen with greater frequency than full-blown crises, makes this book more appealing for practitioners than a book dedicated solely to crisis communication. Moreover, the added focus on emergencies includes naturally occurring events such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics. In existing crisis communication texts, these events are generally not covered in detail"-- Provided by publisher
606 # $a Communication in crisis management. $2 lc $3 406565
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700 1 $a Seeger $b Matthew W. $f 1957- $g Matthew Wayne $3 288896
701 0 $a Sellnow $b Timothy L. $f 1960- $g Timothy Lester $3 288895
801 0 $a tw $b 嶺東科技大學圖書館