Customer relations - Technological innovations.

Social network analysis in telecommunications by: Reis Pinheiro, Carlos Andre (1940-) (書目-語言資料,印刷品)

Customer relationship management : organizational and technological perspectives by: Rajola, Federico (書目-語言資料,印刷品)

The cluetrain manifesto : the end of business as usual by: Levine, Rick ... [et al.] (書目-語言資料,印刷品)