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Customer relationship management : organizational and technological perspectives

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	organizational and technological perspectives
作者:	RajolaFederico,
出版地:	Berlin
出版者:	Springer;
出版年:	c2003
面頁冊數:	xi, 172p.ill. : 24cm.;
標題:	Customer relations - Management. -
標題:	Customer relations - Data processing. -
標題:	Customer relations - Technological innovations. -
標題:	Banks and banking - Customer services. -
附註:	Includes bibliographical references(p.[155]-172)
ISBN:	3-540-44001-1bound

Customer relationship management : organizational and technological perspectives
Rajola, Federico

Customer relationship management : organizational and technological perspectives / Federico Rajola - Berlin : Springer, c2003. - xi, 172p. ; ill. ; 24cm..
Includes bibliographical references(p.[155]-172).
ISBN 3-540-44001-1
Customer relations - Management.Customer relations - Data processing.Customer relations - Technological innovations.Banks and banking - Customer services.

Customer relationship management : organizational and technological perspectives
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