Banks and banking - Customer services.

Customer service renaissance : lessons from the banking wars [NT 59711] by: Grubbs, M. Ray; Reidenbach, R. Eric ([NT 1579] Language materials, printed)

The banking revolution : salvation or slaughter? how technology is creating winners and losers [NT 59711] by: Mark St. J. Carrington.; Steiner, Thomas D.; Langguth, Philip W. ([NT 1579] Language materials, printed)

Global private banking and wealth management : the new realities [NT 59711] by: Maude, David ([NT 1579] Language materials, printed)

Customer relationship management : organizational and technological perspectives [NT 59711] by: Rajola, Federico ([NT 1579] Language materials, printed)

Bankers as brokers : the complete guide toselling mutual funds, annuities andother free-based investment products [NT 59711] by: Gackle, Merlin ([NT 1579] Language materials, printed)