Customer relations - Data processing.

Customer data integration : reaching a single version of the truth by: Dyche, Jill; Levy, Evan (Language materials, printed)

Customer relationship management : organizational and technological perspectives by: Rajola, Federico (Language materials, printed)

Building the customer-centric enterprise : Data warehousing techniques for supporting customer relationship management by: Imhoff, Claudia; Loftis, Lisa; Geiger, Jonathan G. (Language materials, printed)