Customer relations - Management - Data processing.

CRM unplugged : releasing CRM's strategic value by: Bligh, Philip; Turk, Douglas (書目-語言資料,印刷品)

Customer relationship management : integrating marketing strategy and information technology by: McLeod, Raymond; Zikmund, William G.; Gilbert, Faye W. (書目-語言資料,印刷品)

Van Nostrand's scientific encyclopedia by: Considine, Glenn D. (書目-語言資料,印刷品)

B2B integration : concepts and architecture by: Bussler, Christoph (書目-語言資料,印刷品)