Employees - Training of.

Michael Allen's guide to e-learning : building interactive, fun, and effective learning programs forany company by: Allen, Michael W. (Language materials, printed)

The blended learning book : best practices, proven methodologies, and lessons learned by: Bersin, Josh (Language materials, printed)

The active manager's tool kit by: Silberman, Mel (Language materials, printed)

How to identify your organization's training needs : a practical guide to needs analysis by: McConnell, John H. (Language materials, printed)

101 ways to improve customer service : training, tools, tips, and techniques by: Ukens, Lorraine L. (Language materials, printed)

Mastering the instructional design process : a systematic approach by: Rothwell, William J.; Kazanas, H. C. (Language materials, printed)

Improving on-the-job training : how to establish and operate a comprehensive OJT program by: Kazanas, H. C.; Rothwell, William J. (Language materials, printed)

Delivering training by: Jenkins, Dela; Allenby, Alison (Language materials, printed)

Training workshop essentials : designing, developing,and delivering learning events that get results by: Lucas, Robert W. (Language materials, printed)

The creative training idea book : inspired tips and techniques for engaging and effective learning by: Lucas, Robert W.; O'Hora, Michael (Language materials, printed)