Information technology - Quality control.

[NT 60487] Overview

[NT 60478] Works:	1 [NT 60520] works in 1 [NT 60521] publications in 1 [NT 60522] languages

[NT 60480] Titles

Quality management for IT services : perspectives on business and process performance [NT 59711] by: Praeg, Claus-Peter; Spath, Dieter. ([NT 1579] Language materials, printed)