Customer relations - Management - Data processing.

Managing customer trust, satisfaction, and loyalty through information communication technologies by: Eid, Riyad.; IGI Global. (Electronic resources)

The compliance business and its customers by: Warlow, Alex.; Kasabov, Edward.; Palgrave Connect (Online service) (Electronic resources)

Creating and managing a CRM platform for your organisation by: Boulton, Richard (1973-) (Language materials, printed)