消費者 - 心理方面

消費者行為 by: 布萊克威爾(Blackwell, Roger D.); 米尼亞德(Miniard, Paul W.); 王志剛; 恩格爾(Engel, James F.); 謝文雀 (Language materials, printed)

消費者行為心理學 by: 游恆山; 穆蘭(Mullen, Brian); 強生(Johnson, Craig) (Language materials, printed)

顧客滿意經營 = Customer satisfaction management by: 林玉佩; 武田哲男 (Language materials, printed)

顧客滿意的服務策略[錄影資料] by: 柯麗娟 (Projected and video material)

顧客滿意的經營管理[錄影資料] by: 柯麗娟 (Projected and video material)

消費者心理學，又名，消費心理學 by: 鄭伯壎 (Language materials, printed)

如何永遠贏得顧客 by: 勒伯夫(LeBoeuf, Michael); 李成嶽 (Language materials, printed)

買 by: 林斯特羅姆(Lindstrom, Martin); 趙萌萌 (Language materials, printed)

永遠愛我 : 建立客戶忠誠度 by: Manchester Open Learning; 新新聞編譯中心 (Language materials, printed)

顧客至上 by: 唐利(Donnelly, James H.); 彭淮棟 (Language materials, printed)