Hospitality industry - Management.

Managing quality service in hospitality : how organizations achieve excellence in the guest experience by: Sturman, Michael C.; Ford, Robert C.; Heaton, Cherrill P. (Language materials, printed)

Sustainability in the hospitality industry : principles of sustainable operations by: Legrand, Willy; Sloan, Philip; Chen, Joseph S. (Language materials, printed)

Hospitality management : a capstone course by: Casado, Matt A. (1937- ) (Language materials, printed)

Introduction to hospitality management by: Walker, John R. (1944-) (Language materials, printed)

Hospitality strategic management : concepts and cases by: Harrison, Jeffrey S.; Enz, Cathy A. (Language materials, printed)

Procurement of hospitality resources by: Ninemeier, Jack D.; Hayes, David K. (Language materials, printed)

Hospitality world : an introduction by: Dupre, Denise; Lane, Harold E. (Language materials, printed)

Handbook of hospitality operations and IT by: Jones, Peter (Language materials, printed)

Hotel and lodging management : an introduction by: Wortman, James F.; Stutts, Alan T. (Language materials, printed)

Human resources management and supervision : competency guide by: National Restaurant Association, Educational Foundation (Language materials, printed)