Benchmarking(Management)

Benchmarking national tourism organisations and agencies : understanding best practice by: Lennon, J. John ... [et al.] (Language materials, printed)

Detail process charting : speaking the language of process by: Graham, Ben B. (Language materials, printed)

Becoming a category of one : how extraordinary companies transcend commodity and defy comparison by: Calloway, Joe (Language materials, printed)

Benchmarking for competitive advantage by: Boxwell, Robert J. (Language materials, printed)