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Customer relationship management in the financial industry : organizational processes and technology innovation

Record Type:	Language materials, printed : monographic
Title Information:	organizational processes and technology innovation
Author:	RajolaFederico,
Place of Publication:	Berlin
Published:	Springer;
Year of Publication:	c2013
Edition:	2nd ed.
Description:	xii, 181 pagesillustrations : 25 cm.;
Series:	Management for professionals
Subject:	Customer relations - Management. -
Subject:	Financial institutions - Management. -
ISBN:	3-642-35553-6bound
ISBN:	978-3-642-35553-0bound

Customer relationship management in the financial industry : organizational processes and technology innovation
Rajola, Federico

Customer relationship management in the financial industry : organizational processes and technology innovation / Federico Rajola - 2nd ed.. - Berlin : Springer, c2013. - xii, 181 pages ; illustrations ; 25 cm.. - (Management for professionals).
Includes bibliographical references..
ISBN 3-642-35553-6ISBN 978-3-642-35553-0
Customer relationsFinancial institutions -- Management. -- Management.

Customer relationship management in the financial industry : organizational processes and technology innovation
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801 0 $a tw $b 嶺東科技大學圖書館