Customer relations - Management.

CRM fundamentals [NT 59711] by: Paulen, Brian; Kostojohn, Scott; Johnson, Mathew ([NT 1579] Language materials, printed)

Managing challenging clients : building effective relationships with difficult customers [NT 59711] by: Oade, Aryanne.; Palgrave Connect (Online service) ([NT 8598] Electronic resources)

Customer experience : future trends and insights [NT 59711] by: Shaw, Colin (1958-); Dibeehi, Qaalfa.; Walden, Steven. ([NT 8598] Electronic resources)

The Superpromoter : the Power of Enthusiasm. [NT 59711] by: Vogelaar, Rijn. ([NT 8598] Electronic resources)

Customer knowledge management : Kundenwissen erfolgreich einsetzen [NT 59711] by: Kolbe, Lutz M.; Osterle, Hubert; Brenner, Walter ([NT 1579] Language materials, printed)

Customer relationship management in the financial industry : organizational processes and technology innovation [NT 59711] by: Rajola, Federico ([NT 1579] Language materials, printed)

Customer relationship management : concepts and technologies [NT 59711] by: Buttle, Francis; Maklan, Stan ([NT 1579] Language materials, printed)

Humanizing big data : marketing at the meeting of data, social science and consumer insight [NT 59711] by: Strong, Colin ([NT 1579] Language materials, printed)

101 marketing strategies for accounting, law, consulting, and professional services firms [NT 59711] by: Waugh, Troy ([NT 1579] Language materials, printed)

Creating customer loyalty : build lasting loyalty using customer experience management [NT 59711] by: Daffy, Chris ([NT 1579] Language materials, printed)