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Customer relationship management in the financial industry : organizational processes and technology innovation

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	organizational processes and technology innovation
作者:	RajolaFederico,
出版地:	Berlin
出版者:	Springer;
出版年:	c2013
版本:	2nd ed.
面頁冊數:	xii, 181 pagesillustrations : 25 cm.;
集叢名:	Management for professionals
標題:	Customer relations - Management. -
標題:	Financial institutions - Management. -
ISBN:	3-642-35553-6bound
ISBN:	978-3-642-35553-0bound

Customer relationship management in the financial industry : organizational processes and technology innovation
Rajola, Federico

Customer relationship management in the financial industry : organizational processes and technology innovation / Federico Rajola - 2nd ed.. - Berlin : Springer, c2013. - xii, 181 pages ; illustrations ; 25 cm.. - (Management for professionals).
Includes bibliographical references..
ISBN 3-642-35553-6ISBN 978-3-642-35553-0
Customer relationsFinancial institutions -- Management. -- Management.

Customer relationship management in the financial industry : organizational processes and technology innovation
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