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Meeting customer needs

Record Type:	Language materials, printed : monographic
Author:	SmithIan,
Place of Publication:	Amsterdam
Published:	Butterworth-Heinemann;
Year of Publication:	c2003
Edition:	3rd ed.
Description:	xiii, 218p.ill. : 25cm.;
Series:	The chartered management institute series
Subject:	Management. -
Subject:	Customer service. -
Notes:	Includes bibliographical references and index.
ISBN:	0-7506-5984-Xpbk.

Meeting customer needs
Smith, Ian

Meeting customer needs / Ian Smith - 3rd ed.. - Amsterdam : Butterworth-Heinemann, c2003. - xiii, 218p. ; ill. ; 25cm.. - (The chartered management institute series).
Includes bibliographical references and index..
ISBN 0-7506-5984-X
Management.Customer service.

Meeting customer needs
LDR:00504nam 2200169 450 001 128316
009 00119808
010 1 $a 0-7506-5984-X $b pbk. $d NT＄943.0
100 $a 20100306 2003 0chiy09 e
101 0 $a eng
200 0 $a Meeting customer needs $f Ian Smith
205 $a 3rd ed.
210 $a Amsterdam $d c2003 $c Butterworth-Heinemann
215 1 $a xiii, 218p. $c ill. $d 25cm.
225 $a The chartered management institute series
300 $a Includes bibliographical references and index.
606 1 $a Management. $3 2160
606 1 $a Customer service. $3 52830
676 $a 658.812
700 1 $a Smith $b Ian $3 127545
801 0 $b 嶺東科技大學圖書館

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