[NT 60476] Jump To :
[NT 60480] Titles
Customer service.
[NT 60487] Overview
| [NT 60478] Works: | 5 [NT 60520] works in 5 [NT 60521] publications in 1 [NT 60522] languages | |
|---|---|---|
[NT 60480] Titles
The innovator's solution : creating and sustaining successful growth
[NT 59711] by:
Raynor, Michael E.; Christensen, Clayton M.
([NT 1579] Language materials, printed)
The discipline of market leaders : choose your customers, narrow your focus, dominate your market
[NT 59711] by:
Treacy, Michael; Wiersema, Fred
([NT 1579] Language materials, printed)
Service management and marketing : managing the moments of truth in service competition
[NT 59711] by:
Gronroos, Christian
([NT 1579] Language materials, printed)
Service marketing
[NT 59711] by:
Keiningham, Timothy L.; Rust, Roland T.; Zahorik, Authony J.
([NT 1579] Language materials, printed)