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Meeting customer needs

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47261] Author:	SmithIan,
[NT 47351] Place of Publication:	Amsterdam
[NT 47263] Published:	Butterworth-Heinemann;
[NT 47352] Year of Publication:	c2003
[NT 50960] Edition:	3rd ed.
[NT 47264] Description:	xiii, 218p.ill. : 25cm.;
[NT 47298] Series:	The chartered management institute series
[NT 47266] Subject:	Management. -
[NT 47266] Subject:	Customer service. -
[NT 47265] Notes:	Includes bibliographical references and index.
[NT 50961] ISBN:	0-7506-5984-Xpbk.

Meeting customer needs
Smith, Ian

Meeting customer needs / Ian Smith - 3rd ed.. - Amsterdam : Butterworth-Heinemann, c2003. - xiii, 218p. ; ill. ; 25cm.. - (The chartered management institute series).
Includes bibliographical references and index..
ISBN 0-7506-5984-X
Management.Customer service.

Meeting customer needs
LDR:00504nam 2200169 450 001 128316
009 00119808
010 1 $a 0-7506-5984-X $b pbk. $d NT＄943.0
100 $a 20100306 2003 0chiy09 e
101 0 $a eng
200 0 $a Meeting customer needs $f Ian Smith
205 $a 3rd ed.
210 $a Amsterdam $d c2003 $c Butterworth-Heinemann
215 1 $a xiii, 218p. $c ill. $d 25cm.
225 $a The chartered management institute series
300 $a Includes bibliographical references and index.
606 1 $a Management. $3 2160
606 1 $a Customer service. $3 52830
676 $a 658.812
700 1 $a Smith $b Ian $3 127545
801 0 $b 嶺東科技大學圖書館

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