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Customer relationship management in the financial industry : organizational processes and technology innovation

[NT 42944] Record Type:	[NT 1579] Language materials, printed : [NT 40817] monographic
[NT 47348] Title Information:	organizational processes and technology innovation
[NT 47261] Author:	RajolaFederico,
[NT 47351] Place of Publication:	Berlin
[NT 47263] Published:	Springer;
[NT 47352] Year of Publication:	c2013
[NT 50960] Edition:	2nd ed.
[NT 47264] Description:	xii, 181 pagesillustrations : 25 cm.;
[NT 47298] Series:	Management for professionals
[NT 47266] Subject:	Customer relations - Management. -
[NT 47266] Subject:	Financial institutions - Management. -
[NT 50961] ISBN:	3-642-35553-6bound
[NT 50961] ISBN:	978-3-642-35553-0bound

Customer relationship management in the financial industry : organizational processes and technology innovation
Rajola, Federico

Customer relationship management in the financial industry : organizational processes and technology innovation / Federico Rajola - 2nd ed.. - Berlin : Springer, c2013. - xii, 181 pages ; illustrations ; 25 cm.. - (Management for professionals).
Includes bibliographical references..
ISBN 3-642-35553-6ISBN 978-3-642-35553-0
Customer relationsFinancial institutions -- Management. -- Management.

Customer relationship management in the financial industry : organizational processes and technology innovation
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801 0 $a tw $b 嶺東科技大學圖書館