畢特納(Bitner, Mary Jo)

[NT 60487] Overview

[NT 60478] Works:	2 [NT 60520] works in 2 [NT 60521] publications in 1 [NT 60522] languages

[NT 60480] Titles

服務行銷 by: 黃鵬飛; 畢特納(Bitner, Mary Jo); 蔡森姆爾(Zeithaml, Valarie A.) (Language materials, printed) , [著]

服務行銷(四版) by: 黃鵬飛; 葛雷勒(Gremle, Dwayne D.); 蔡森姆爾(Zeithaml, Valarie); 畢特納(Bitner, Mary Jo) (Language materials, printed) , [著]

Subjects