Gremler, Dwayne D.

[NT 60487] Overview

[NT 60478] Works:	1 [NT 60520] works in 1 [NT 60521] publications in 1 [NT 60522] languages

[NT 60480] Titles

Services marketing : integrating customer focus across the firm [NT 59711] by: Gremler, Dwayne D.; Zeithaml, Valarie A.; Bitner, Mary Jo ([NT 1579] Language materials, printed)

[NT 60479] Subjects