Gustafsson, Anders
[NT 60487] Overview
| [NT 60478] Works: | 3 [NT 60520] works in 3 [NT 60521] publications in 1 [NT 60522] languages | |
|---|---|---|
[NT 60480] Titles
Improving customer satisfaction, loyalty, and profit : An integrated measurement and management system
[NT 59711] by:
Gustafsson, Anders; Johnson, Michael D.
([NT 1579] Language materials, printed)
Conjoint measurement : methods and applications
[NT 59711] by:
Herrmann, Andreas; Gustafsson, Anders; Frank Huber
([NT 1579] Language materials, printed)
, [edited]
Competing in a service economy
[NT 59711] by:
Johnson, Michael D.; Gustafsson, Anders
([NT 1579] Language materials, printed)